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Principal Responsibilities
Key Result Areas
· Work in a safe, prudent and organized manner.
· Prepare account billings promptly and accurately with required supporting
· Occasional Post cheques/payments to the city ledger on a daily basis.
· Follow up on any payments that are over or short of the invoice amount.
· Assist the Credit Manager in the performance of his/her own duties as requested including the following:
o obtaining credit references
o collection of outstanding accounts
o attending pre & post conference meetings with meeting planners
· Conduct self in a professional manner at all times to reflect the high standards of the Company.
· Perform additional duties as assigned.
Business
· Maintain up-to-date files for all outstanding account.
· Maintain good working relations with colleagues and other departments.
Customer Satisfaction
· Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge backs by verifying the information, and after obtaining Credit Manager or Accounting Manager’s approval, making the appropriate corrections as required.
Process Improvement/ Productivity
· Committed to follow all local and corporate policies and procedures as they relate to Accounts Receivable.
· Communicate promptly with the Credit Manager on any discrepancies in billing payments and other potential problems.
Academic and Working Qualifications
Working Experience
· Hotel experience is an asset
· 1-3 years Accounts Receivable experience preferred
· Experience in Delphi Catering Sales System, Point of Sales (POS - Micros), Property Management System (PMS - Opera) an asset.
Education
· University degree or College diploma preferred
Soft Skills
· Communication Skills
Language
· Excellent written and verbal skills
The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.