POSITION OVERVIEW
This position shall have the overall responsibilities for the collection of all accounts receivable, development and maintenance of customer files, as well as the balancing of cash flow. The Accounts Receivable Specialist will review cash flow, and collaborate with the Controller in the creation and analysis of cash flow charts. Other responsibilities will include the resolution of any invoice discrepancies, calculation of commissions for sales persons, and reconciliation of Accounts Receivable statements. This position will report directly to Head Office and is not a remote/hybrid position.
ROLE AND RESPONSIBILITIES
- Contact customers concerning issues with their accounts and follow through with timely corrective measures
- Place collection calls requesting payment on delinquent invoices
- Reconcile problems with customer accounts
- Process & apply credit card payments to the customers accounts
- Monitor accounts in difficulty
- Maintain proficiency in data entry, computerized systems and other technologies as required
- Turning delinquent accounts over for third party collection
- Provide branch and customer support
- Complete and return credit references
- Follow company policies and procedures
- Other duties as assigned
QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS
Education and Experience
- High School Diploma
- University Degree or College Diploma in Finance or Accounting preferred
- Subject to Criminal Background Checks and must have clean record
Knowledge, Skills, and Abilities
- Accuracy and attention to detail
- Demonstrated integrity and ethical standards
- Superior organizational skills
- Able to perform business math (basic algebra, ratios, etc)
- Able to work independently with some direction
- Effective listening and good phone skills
- Capable of following written instructions and documented procedures
- Manage time effectively and adapts quickly to changing priorities
- Able to handle difficult customers with diplomacy and tact
- Knowledge of basic accounting combined with computer skills
Job Types: Full-time, Fixed term contract
Salary: $24.00-$25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Accounting: 3 years (preferred)
Work Location: In person