Greenfoot Energy Solutions is looking for motivated and experienced Bilingual Accounts Receivable Specialist to join our team
The Accounts Receivable Specialist is responsible for tracking and managing outstanding invoices and payments. Their job involves contacting customers to remind them of overdue payments and resolving any issues that may arise in the collection process. They also maintain accurate records and have strong communication and negotiation skills
Qualifications:
- Monitor and tracking over accounts receivable
- Contacting customer via phone, email, or mail to remind them of overdue payments
- Negotiating payment arrangements and terms with customer who are in arrears.
- Collaborating with customer experience team to resolve disputes or discrepancies related to billing or payments
- Recording and documentation all communications and interactions with customers regarding payment
- Following up with customers on payment commitments and ensuring timely receipt of payments
- Providing regular updates to management on the status of outstanding accounts
- Identifying and escalating accounts that require further action, such as legal proceedings or debt collection agencies.
- Continuously evaluating and improving collection strategies to optimize cash flow and minimize bad debt.
Key Responsibilities
- Previous experience in accounts receivable, collections, or a related field is often preferred. Candidates with customer service experience may also be considered.
- Strong verbal and written communication skills are essential for interacting with customers and negotiating payment arrangements.
- The ability to prioritize tasks, manage time effectively, and maintain accurate records is crucial in this role.
- Must be detail-oriented to accurately track payments, recording appropriately and identify discrepancies.
- The ability to analyze situations, identify solutions, and resolve issues is important for successfully managing collections.
- Must be able to build rapport with customers while also firm in negotiating payment terms.
- Dealing with overdue accounts can be challenging, so candidates should demonstrate persistence and resilience in pursuing collections while maintaining professionalism and empathy.
What to expect from Greenfoot:
- Full-time, permanent position
- Competitive wage based on experience
- Health and dental benefits
- A long-term career with training and continual improvement opportunities
- A fun work environment with a safety-orientated company
- Company pension plan
- Yeti Points Bonus Structure
- Recreational subsidies (gym membership, sports, etc)
Salary: $45,000-$60,000 per year
Job Types: Full-time, Permanent
Pay: $45,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person