Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
KEY OBJECTIVE:
The Accounts Receivable Analyst is primarily responsible for effectively managing the overall collection process per their assigned portfolio as well as fostering and maintaining strong relationships with internal/external customers. It is also critical that the individual is analytical and demonstrates that they can proactively achieve individual and department goals and objectives.
MAJOR RESPONSIBILITIES:
- Manage the collection process of Agency Billed Premium Receivables for Global and National accounts;
- Work closely with customers to identify and manage payment discrepancies;
- Effectively escalate collection disputes and other issues that can hinder monthly cash flow expectations;
- Monitor and ensure that payments are detailed and allocated within the same month in order to generate accurate monthly Broker Statements;
- Proactively work towards achieving monthly targets and departmental collection goals with minimal write offs and Over 90 Day balances;
- Build positive customer service relationships with internal/external parties to better understand the various lines of business to improve overall collections and process knowledge;
- Miscellaneous other tasks as assigned.