Position Overview / Scope of Responsibilities:
The Accounts Receivable Coordinator is responsible for the entry and maintenance of invoices, credit, and debit memos within Country Lumber Ltd.’s ERP System. This position works closely with other departments to ensure financial transaction information is correct; updates are made in a timely manner, and with the required documentation and approval. This position will use professional written and verbal communication skills, as understanding of Country Lumber’s policies/procedures, and strong reasoning skills to resolve issues pertaining to accounts receivable.
Principal Responsibilities:
- Contacting customers for collection of outstanding balances that are past due the customer’s credit terms.
- Review, assess and create new customer accounts based on documentation from BC Online, Equifax and TransUnion. If credit denied, provide alternative account suggestions.
- Responsible for a set group of accounts to build a positive professional relationship, resolve any issues that may arise while providing customer service excellence.
- Liaison with Sales staff and on-site ownership to resolve accounts “on hold” before liens are administered.
- Prepare documentation for accounts that are scheduled for legal execution.
- Engage with customers in a professional manner, while achieving company goals and following the company’s credit terms policies.
- Process credit card, cheques, and cash payments.
- Provide effective and accurate reports and information based on requests from the Sales team and management.
- Process and post bank deposits.
- Prepare and mail out invoices, transactions, and month end statements.
- Other duties as assigned by management.
Knowledge, Skills, Abilities and/or Education:
- Minimum of two (2) years’ experience in a similar capacity of collections and/or accounts receivable.
- Ability to be adapt and work within a ‘broad-spectrum’ credit policy environment.
- Certificate or Diploma in Accounting, Bookkeeping or Business, an asset.
- Proficient computer skills with Word, Excel and Outlook and ability to learn quickly new databases and web-based applications.
- Communicate information and ideas clearly and concisely, both written and verbal.
- Above average math skills and attention to detail a must.
- Strong conflict resolution and negotiating skills.
- Must have flexible schedule with ability to work some Saturdays and be able to work overtime when needed.
- Must be able to lift up to 25lbs file boxes and walk a minimum of 10 feet.
Compensation:
- Full Health & Dental Benefits and RRSP Match after the successful completion of 3-months’ probationary period.
Job Type: Full-time
Pay: $24.00-$27.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
Experience:
- lumber industry: 1 year (preferred)
- Accounts Receivables: 2 years (preferred)
Work Location: In person