Rare Opportunity
Are you looking to join a growing company full of opportunity and career growth? How about a team that celebrates wins, supports you directly in achieving your goals, offers flexibility, and pushes you to the next level?
Driver Capital is a fintech company specializing in vehicle repair financing. We are looking for a proactive Collections Specialist to work with a team of dedicated individuals focused on being best in class. We believe that the customer experience doesn't end after a sale. We value our customers and want to enable them to succeed. You will be responsible for our collections across Canada.
Summary of functions:
The Collection Specialist will ensure that all customers requiring attention and support receive it promptly and professionally. The goal is to help get our customers back on track by establishing communication and making realistic plans that work for the customer.
What you’ll do:
Work within our loan management platform towards improving the standing of delinquent accounts. You will communicate with customers by phone, SMS, and email to negotiate and follow up on payment arrangements. You will judge if/when escalation becomes necessary and co-ordinate with our Recovery Team as needed. You will document all interactions with a high quality of written communication in an agreed style and format.
What you’ll bring with you:
- Excellent oral and written communication skills
- Initiative, drive, sound judgement, and the ability to self-manage
- Diligence and commitment to follow through and resolve problems
- Attention to detail and follow-up
- Willingness to adapt to new processes and learn new skills
- Confidence with technology, comfortable using web and mobile apps
- Competency with office software (email, word processing, spreadsheets)
- Understanding the principles of lending, collections and pledged security would be considered an asset BUT IS NOT a requirement for the position
What We Offer:
- Relaxed atmosphere and great work environment
- 100% Employer-Paid Health Spending Account
- Flexible time off policy
- We promote maintaining a good work-life balance
Thanks to all those who apply. Only those selected for an interview will be contacted.
Job Type: Full-time
Pay: From $22.50 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- On-site parking
- Paid time off
- Wellness program
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Location:
- Camrose, AB T4V 4S3 (preferred)
Work Location: In person
Application deadline: 2024-05-20
Expected start date: 2024-05-27